FAQ

FREQUENTLY ASKED QUESTIONS

Please refer to the FAQ's below to guide you in finding answers. If these don't answer your questions please contact us at darlingdaze.co@gmail.com and we will get back to you asap

Customer service hours: Expect a quick response  Mon-Fri 9-5pm 

Will be monitoring emails and contact all through out the weekend and at any hour so we will respond as quick and efficiently as possible.

 

How long does shipping take?

There are many different options for shipping when you purchase your items so please chose the option that best represents your time frame. We offer shipping from expedited to no-fee shipping. If you have any questions on where your package is or how long it would take to ship please contact us at darlingdaze.co@gmail.com. As we are an up and coming business, there might be a longer delay in the beginning to get everything shipped out. We appreciate the support and the patience. 

Return/Exchange Policy 

Please refer to the size charts under each item to be sure you are purchasing the correct size to avoid needing to return or exchange items. As of now, all items are final sale with limited exceptions to damaged or lost items due to mailing. If you experience damaged or lost items please contact us at darlingdaze.co@gmail.com with pictures or evidence and we will do our best to help out. Size charts are for reference only we can not guarantee a fit. 

What payment methods do you accept?

We accept credit, debit, and apple pay.  Gift Cards are available for purchase as well. 

Can I visit your store in person?

Not yet! As of now we are doing what we can to provide different experiences for all customers. We are an online-only boutique and participate in pop-ups and markets around CA so please follow our social media platforms and stay up-to-date with emails to find where we will be at next.